Azjilli Privacy Policy

Last Updated: July 2025

Your Privacy, Our Commitment

Welcome to Azjilli — the online gaming and sports betting platform built for Filipino players who want a fair, secure, and enjoyable experience. This Privacy Policy explains in clear, straightforward terms how Azjilli collects, uses, stores, shares, and protects the personal information you provide when you use our website at azjilli.com, our mobile platform, and all related services.

By registering an account, accessing our platform, or using any of our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Azjilli platform. We encourage you to read this page in full — it's not the longest thing you'll read today, and it's written so you can actually understand it, not just scroll past it.

1. Who We Are

Azjilli is an online gaming platform that offers sports betting, live casino games, e-sabong, and other entertainment products to players in the Philippines. We operate under applicable Philippine regulations and are committed to responsible and transparent data practices. When this Privacy Policy mentions "Azjilli," "we," "us," or "our," it refers to the company operating the azjilli.com platform and its associated services.

For any privacy-related concerns, you can reach us directly at: support@azjilli.com

2. Information We Collect

Azjilli collects only the personal information that is necessary for us to provide our services, comply with legal obligations, and ensure the safety of our platform. This includes:

Account Registration Information:

• Full name as it appears on your valid government-issued ID
• Date of birth (to verify you are 21 years of age or older, as required by Philippine law)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Home address (province, city, barangay)

Identity Verification (KYC) Documents:

• Scanned copy or photo of a valid Philippine government-issued ID (e.g., PhilSys National ID, SSS ID, UMID, Passport, Driver's License, PRC ID, Voter's ID)
• Selfie or live photo for identity confirmation purposes
• Proof of billing or address documents when required

Financial and Transaction Data:

• Deposit and withdrawal history, amounts, and methods used (GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, Visa/Mastercard)
• E-wallet account names or numbers associated with transactions (not stored in full)
• Betting history and game activity logs

Technical and Usage Data:

• IP address and approximate location (region/province level)
• Device type, browser version, and operating system
• Pages visited, session duration, and click patterns (collected via cookies and analytics tools)
• Login timestamps and access logs

Communication Records:

• Messages sent to our customer support team via chat, email, or contact form
• Survey responses and feedback submissions
• Promotional opt-in preferences

3. How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. Here's how Azjilli uses your personal information:

• Account creation and management: To set up your Azjilli account, verify your identity, and keep your profile accurate and secure.
• Service delivery: To process bets, deposits, withdrawals, and provide access to our games and betting markets.
• Legal and regulatory compliance: To meet our obligations under Philippine anti-money laundering (AML) laws, Know Your Customer (KYC) requirements, and licensing conditions.
• Fraud prevention and security: To detect suspicious activity, prevent unauthorized account access, and protect both players and the platform from abuse.
• Responsible gaming: To monitor betting patterns, enforce deposit limits, and implement self-exclusion requests in line with our Responsible Gaming commitment.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Marketing and promotions: To send you relevant offers, bonuses, and updates — but only if you have opted in to receive them. You can unsubscribe anytime.
• Platform improvement: To analyze usage trends, fix bugs, and develop new features that Filipino players actually want.

4. Legal Basis for Processing

Azjilli processes your personal data based on the following legal grounds, consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing is necessary to fulfill our agreement with you when you create an account and use our services.
• Legal obligation: Certain data processing is required to comply with applicable laws, including PAGCOR regulations, AML requirements, and KYC mandates.
• Legitimate interests: We process some data to operate securely, detect fraud, and improve our platform — provided this does not override your rights.
• Consent: For marketing communications, we rely on your explicit opt-in consent, which you can withdraw at any time.

5. How We Share Your Information

Azjilli does not sell, rent, or trade your personal information to third parties for their own marketing purposes — ever. We only share your data in the following limited circumstances:

• Trusted service providers: Payment processors, identity verification providers, fraud detection partners, and cloud hosting services that support our platform operations. All are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: When required by Philippine law, court order, or a legitimate request from PAGCOR, the AMLC, or other competent authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you in advance if this occurs.
• With your consent: For any other sharing not listed above, we will ask for your explicit permission first.

6. Data Retention

We keep your personal data only for as long as it is needed. Here are the general retention guidelines we follow:

• Active account data is retained for the duration of your account's existence.
• After account closure, we retain transactional and KYC data for a minimum of five (5) years as required by Philippine AML regulations.
• Customer support communications are kept for up to three (3) years.
• Marketing consent records are kept for the duration of your consent or until you withdraw it.
• Technical logs are generally retained for up to twelve (12) months.

After the applicable retention period, data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

Azjilli uses cookies and similar tracking technologies to make our platform work properly and to give you a better experience. Here's what we use them for:

• Essential cookies: Necessary for the website to function — things like keeping you logged in and remembering your session.
• Analytics cookies: Help us understand how players use the site so we can improve navigation, game categories, and page performance.
• Preference cookies: Remember your settings like preferred language, game filters, or display options.
• Marketing cookies: Used only with your consent to show relevant promotions and bonus offers.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect platform functionality.

8. Security Measures

Keeping your data safe is one of our biggest responsibilities at Azjilli. We use a combination of technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse:

• All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
• Passwords are stored using strong hashing algorithms — our staff cannot see your actual password.
• Access to personal data within our organization is restricted on a need-to-know basis.
• We conduct regular security audits and vulnerability assessments on our platform.
• Two-factor authentication (2FA) is available and strongly recommended for all player accounts.
• We maintain incident response procedures to address any data breach promptly and notify affected users as required by law.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal information held by Azjilli:

• Right to be Informed: To know what personal data we collect and how it is used — which is exactly what this Privacy Policy is for.
• Right to Access: To request a copy of the personal data we hold about you.
• Right to Correction: To have inaccurate or outdated information corrected or updated.
• Right to Erasure: To request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: To opt out of certain types of data processing, including direct marketing.
• Right to Data Portability: To receive a copy of your data in a structured, machine-readable format where technically feasible.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, contact our Data Privacy Officer at support@azjilli.com. We will respond within fifteen (15) business days of receiving your request.

10. Children and Minors

Azjilli strictly prohibits access by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that a user is under 21, their account will be immediately suspended and any associated data will be deleted. If you believe a minor has registered on our platform, please contact us immediately at support@azjilli.com.

11. Links to Third-Party Services

Our platform may reference payment services or regulatory bodies that have their own privacy policies. Azjilli is not responsible for the privacy practices of these external entities. When you transact through services like GCash, Maya, BDO, or BPI, their own terms and privacy policies apply.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices. When we make significant changes, we will notify registered users via email or a prominent notice on the platform. The "Last Updated" date at the top of this page always shows when the most recent revision was made. Continued use of Azjilli after changes take effect means you accept the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Azjilli handles your personal data, our team is here to help:

• Email: support@azjilli.com
• Platform: azjilli.com
• Operating Hours: Monday to Sunday, 8:00 AM – 11:00 PM (Philippine Standard Time)